Automated Invitation
Patients receive a text message or email with a link to connect with Lumi before their appointment.
AI-Powered
Intake AI Agent
Lumi, our Virtual Care Assistant, meets with patients before appointments to collect comprehensive histories, saving clinicians time and improving patient experience.
How It Works
A seamless experience for both patients and providers
01
02
Patient Conversation
Lumi has a natural voice or text conversation with the patient to collect a comprehensive medical history.
03
Intelligent Documentation
The conversation is converted into a structured medical note, ready for the provider to review.
04
EHR Integration
The completed pre-visit note is seamlessly integrated into your EHR system before the appointment.
Key Features
Clinical intelligence meets conversational AI
Specialty-Specific Questioning
Lumi adapts its questions based on specialty, condition, and patient responses for maximum relevance.
Voice & Text Interaction
Patients can choose to interact with Lumi via voice-to-voice conversation or text chat, based on their preference.
Structured Clinical Notes
All conversations are transformed into organized, specialty-appropriate clinical documentation.
Seamless EHR Integration
Integrates with Epic, Athena, DrChrono and other leading EHR systems for frictionless workflow.
Multi-language Support
Communicates with patients in English and Spanish, with more languages coming soon.
Aura AI Scribe Integration
Pre-visit notes seamlessly combine with in-visit documentation for comprehensive patient records.
Benefits
Transforming patient intake and clinical workflows
Time Savings for Providers
Reduce initial history-taking by up to 50%, allowing providers to focus on examination, assessment, and treatment planning during visits.
Enhanced Patient Experience
Patients complete intake on their own schedule, in the comfort of their home, without rushing or feeling pressured in the exam room.
Increased Throughput
See 4+ additional patients per week without increasing burnout by streamlining the most time-consuming part of visits.
Comprehensive Documentation
Collect more detailed patient histories with consistent, thorough questioning that doesn't vary based on time constraints.
Staff Workload Reduction
Medical assistants save 10-15 minutes per patient on intake documentation, allowing them to focus on clinical tasks.
Workflow Integration
Pre-visit notes appear directly in your EHR, ready for provider review without duplicate entry or manual processing.
50%
Reduction in history-taking time
4+
Additional patients per week
2hrs
Time saved per day
What Our Clients Say
Hear from providers using Lumi for pre-visit intake
"Lumi has transformed my practice. By collecting detailed patient histories before appointments, I'm able to focus on examining patients and developing treatment plans during visits. I save at least two hours every day, and patient visits are now streamlined to 30-40 minutes, enhancing the patient experience without compromising care quality."
Dr. Jay Vyas
Pain Management & Interventional Spine
"For the first time, my notes are actually done by the time my clinic is done. That's never happened before. The pre-visit intake captures all the essential information, and when combined with the AI scribing during the visit, I have comprehensive documentation without spending hours after clinic finishing notes."
Dr. Pankaj Gore
Neurosurgeon, The Oregon Clinic
Get Started
Initiate the integration of Lumi into your healthcare practice by contacting our team for a comprehensive overview and live demonstration. Tailor the setup to your operational needs with our support, ensuring a seamless and effective implementation for enhanced patient intake and care.
