Lumi contacts patients via text or voice at appropriate intervals after visits or procedures.
Followup AI Agent
Transform your referral workflow with intelligent automation. Reduce administrative burden, accelerate scheduling, and enhance patient experience with our AI-powered referral processing solution.

How It Works
Extending care beyond the office visit
Through conversational AI, Lumi checks medication adherence, symptoms, and recovery progress.
Potential complications or concerns are identified early and flagged for provider attention.
All follow-up interactions are documented and integrated with your EHR for continuity of care.

Key Features
Proactive patient monitoring and engagement
Follow-up protocols tailored to specific procedures, conditions, and patient populations.
Configurable follow-up intervals based on clinical guidelines and provider preferences.
Identifies concerning symptoms or non-adherence issues that require staff intervention.
Engages patients through their preferred method: text, voice calls, or mobile app.
Automatically documents all follow-up interactions in your EHR system.
Monitors recovery progress and treatment effectiveness over time.
Use Cases
Versatile followup care across specialties and scenarios
Monitor recovery after surgeries and procedures, detecting complications early when intervention is most effective.
- Wound healing checks
- Pain management monitoring
- Post-surgical activity guidance
- Complication screening
Improve medication adherence and identify side effects or concerns that need addressing.
- Adherence reminders and verification
- Side effect monitoring
- Dosage adjustment support
- Medication effectiveness tracking
Reduce hospital readmissions by providing structured follow-up after inpatient stays.
- Transition of care coordination
- Recovery milestone tracking
- Home care plan adherence
- Early readmission risk identification
Support ongoing care for patients with chronic conditions between scheduled appointments.
- Symptom monitoring
- Care plan adherence
- Lifestyle modification support
- Regular health check-ins
Benefits
Enhanced patient care and practice efficiency
Early detection of complications and adherence issues can reduce hospital readmissions by 20% or more, improving outcomes and avoiding penalties.
Regular follow-ups increase medication adherence and care plan compliance by over 40%, leading to better outcomes and faster recovery.
Automate routine follow-ups while ensuring staff only intervene when truly needed, saving 5-10 hours per week per provider.
Patients feel more supported and connected to their care team, increasing satisfaction scores and strengthening provider relationships.
Support billing for remote patient monitoring, chronic care management, and transitional care management services.
Gather longitudinal recovery and outcome data to improve protocols and demonstrate quality metrics.

Get Started
Initiate the integration of Lumi into your healthcare practice by contacting our team for a comprehensive overview and live demonstration. Tailor the setup to your operational needs with our support, ensuring a seamless and effective implementation for enhanced patient intake and care.
