AI-Powered

Followup AI Agent

Transform your referral workflow with intelligent automation. Reduce administrative burden, accelerate scheduling, and enhance patient experience with our AI-powered referral processing solution.

How It Works

Extending care beyond the office visit

01
Automated Outreach

Lumi contacts patients via text or voice at appropriate intervals after visits or procedures.

02
Care Plan Monitoring

Through conversational AI, Lumi checks medication adherence, symptoms, and recovery progress.

03
Issue Detection

Potential complications or concerns are identified early and flagged for provider attention.

04
Clinical Documentation

All follow-up interactions are documented and integrated with your EHR for continuity of care.

Key Features

Proactive patient monitoring and engagement

Condition-Specific Protocols

Follow-up protocols tailored to specific procedures, conditions, and patient populations.

Automated Scheduling

Configurable follow-up intervals based on clinical guidelines and provider preferences.

Smart Alert System

Identifies concerning symptoms or non-adherence issues that require staff intervention.

Multi-Channel Communication

Engages patients through their preferred method: text, voice calls, or mobile app.

Documentation & EHR Integration

Automatically documents all follow-up interactions in your EHR system.

Outcomes Tracking

Monitors recovery progress and treatment effectiveness over time.

Use Cases

Versatile followup care across specialties and scenarios

Post-Procedure Monitoring

Monitor recovery after surgeries and procedures, detecting complications early when intervention is most effective.

  • Wound healing checks
  • Pain management monitoring
  • Post-surgical activity guidance
  • Complication screening
Medication Management

Improve medication adherence and identify side effects or concerns that need addressing.

  • Adherence reminders and verification
  • Side effect monitoring
  • Dosage adjustment support
  • Medication effectiveness tracking
Post-Discharge Care

Reduce hospital readmissions by providing structured follow-up after inpatient stays.

  • Transition of care coordination
  • Recovery milestone tracking
  • Home care plan adherence
  • Early readmission risk identification
Chronic Disease Management

Support ongoing care for patients with chronic conditions between scheduled appointments.

  • Symptom monitoring
  • Care plan adherence
  • Lifestyle modification support
  • Regular health check-ins

Benefits

Enhanced patient care and practice efficiency

Reduced Readmission Rates

Early detection of complications and adherence issues can reduce hospital readmissions by 20% or more, improving outcomes and avoiding penalties.

Improved Adherence

Regular follow-ups increase medication adherence and care plan compliance by over 40%, leading to better outcomes and faster recovery.

Staff Time Savings

Automate routine follow-ups while ensuring staff only intervene when truly needed, saving 5-10 hours per week per provider.

Enhanced Patient Experience

Patients feel more supported and connected to their care team, increasing satisfaction scores and strengthening provider relationships.

New Revenue Opportunities

Support billing for remote patient monitoring, chronic care management, and transitional care management services.

Better Outcomes Data

Gather longitudinal recovery and outcome data to improve protocols and demonstrate quality metrics.

20%
Reduction in hospital readmissions
40%+
Increase in care plan adherence
5-10hrs
Staff time saved per week

Get Started

Initiate the integration of Lumi into your healthcare practice by contacting our team for a comprehensive overview and live demonstration. Tailor the setup to your operational needs with our support, ensuring a seamless and effective implementation for enhanced patient intake and care.